Oklahoma Puppy Cottage’s Commitment To Puppy Health

Important First Steps:

Change of environment, surroundings, separation from siblings and a new family can be stressful to your puppy and can have a serious impact on your puppy’s immediate health, especially during the first 10 days in their new enviroment. If you notice any signs of stress: such as a change in attitude, appetite, bowel movements, lack of bowel movement or any other symptoms, please contact us by calling the managers direct number listed in your contract.

One of the most important factors to consider for a new puppy parent is: Is my puppy eating enough? Also, give plenty of downtime and rest for your new puppy. Remember, we are here to help and answer all your questions, so please give us a call if you have any concerns.

At Oklahoma Puppy Cottage, we believe every puppy has the power to transform a home. Our mission is to unite families with the canine companion that brings joy, warmth, and lifelong connection.

Initial Health Guarantee:

Oklahoma Puppy Cottage guarantees to the original purchaser (warrantee is not transferable) that your puppy is free from the following infectious diseases: Parvo Virus, Distemper for a period of 10 days from the date of taking possession. Should your veterinarian diagnosis any of the above diseases you must notify us immediately at (918) 410-0199. If diagnosed, we will reimburse you for up to the adoption price of the puppy.

5 Year Congenital Warranty:

The 5-year congenital warranty requires that you have had your puppy examined by a licensed veterinarian within the first 10 days of taking possession and have kept your puppy under regular / annual veterinarian care. If the above conditions are met, Oklahoma Puppy Cottage warrants to the original purchaser the following: If within the first 2-year period your puppy is diagnosed with a life threatening congenital disorder, we will offer a replacement puppy of equivalent or lesser value at no cost to you. If within the remaining 3 years, your puppy is diagnosed with a life threatening congenital disorder, we will offer you a replacement puppy of equivalent or lesser value at a 50% discount.

What We Do Not Cover:

• Non-life threatening conditions examples: inguinal and umbilical hernias, retained testicles, recessed vulva and cherry eyes.
• X-rays without prior approval.
• Grade 1 or 2 luxating patellas
• Parasites such as giardia, coccidia or other common types of parasite except as outlined above and diagnosed within the specific timeframes.
• Respiratory infections
• Low blood sugar (hypo-glycemia). This is preventable and it is your responsibility to make sure your puppy is eating enough.
• Diagnostics related to grade 1 or 2 heart murmurs.
• Any infectious diseases contracted after date of sale.
• Allergies
• Malocclusions-(crooked teeth placement) As your puppy grows and develops the teeth are ever changing and it can be difficult to predict their final placement. Due to this we do not cover any costs associated with any dental or bite abnormalities or vet bills associated with your puppy’s teeth.
• Any diagnostic tests without prior approval.
• Any claims or vet bills other than medication reimbursements as described above.
• Acceptance of goods: Buyer understands that there are not any guarantees of hypoallergenic qualities, breeding qualities, show qualities or in final size or disposition of any pet whether expressed or implied. Buyer agrees that upon delivery of puppy to them or local pick up of puppy by them, that they have carefully examined puppy and accepts puppy as is with regard to physical appearance and breed conformation. Buyer understands and agrees that under no circumstances will any claim be made by buyer with regards to the any DNA test results or opinion disputing breed. These tests are for informational purposes and not intended to determine or validate whether a particular dog is purebred, or the make-up of a particular dog and buyer agrees to hold seller harmless from any such claims.
• In the case of sudden death: A necropsy will be required file a warranty claim to determine cause of death.
• We do NOT cover any warrantee claim from the Animal Clinic Chain Banfield (Petsmart) and Thrive Affordable Vet Care (Petco).

We do not offer cash refunds. If you believe you are eligible for a warrantee claim, please contact the Puppy Cottage within 72 hours. All Claims need to be submitted with adequate Licensed Veterinarian documentation. Oklahoma Puppy Cottage reserves the right to update and/or modify this warranty at any time with or without notice.

Puppy for life coverage offered with each puppy. Details provided at time of sale.

24hr contact number provided to our customers for questions after purchase.